Credible Survey

 

Credible Survey

MM slash DD slash YYYY
1. Rate Credible's ability to allow the generation and maintenance of a complete client/patient record based on legal, ethical, and professional requirements:
2. How well does Credible allow for clinical documentation that reflects the details of our services to our clients/patients?
3. Does Credible allow you to complete your clinical record keeping tasks in an efficient manner?
4. Rate Credible's ability to allow you to exercise our (Keystone/OLA) established clinical practices for client/patient records.
5. To what extent does Credible accommodate customization to meet the needs of our client/patient population?
6. To what extent does Credible accommodate customization of our clinical documents, forms, funders, and other practices in the system?
7. At this point in time, how user-friendly do you find this new EHR system?
8. How well does Credible allow for clinical documentation that reflect individual client/patient wishes regarding the content and use of their own records?
9. How well does this EHR system allow you to gain smooth and easy access to established records in its system?
10. Rate ease through Credible in making client/patient health records available to other authorized users:
11. Based on your understanding of this EHR security features, how well does Credible account for HIPAA security of privacy and confidentiality, and protecting against unauthorized breaches of client/patient health information in its system?
12. Rate the overall efficiency/use of Credible for our professional, legal, and ethical clinical record keeping requirements.
13. How well has Credible met your expectations that were set during our research of EHRs and the company's sales process.
14. How would you rate your experience with the Credible Implementation Team?
15. Rate the training, user education and support offered by the Credible Implementation and Support Team (past, current, and future expectations of trainings)
17. What is your overall level of satisfaction with Credible Behavioral Health as an Electronic Health Record software system program thus far?